Privacy Policy

Last updated: July 8, 2026

Welcome to Keylite Media.

This Privacy Policy explains how Keylite Media collects, uses, stores, and protects information when you visit https://keylitemedia.com, contact us, book a shoot, submit a form, make a payment, or use our services.

Keylite Media is operated by Media Compass Photography & Video LLC.

By using this website or submitting information to Keylite Media, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Keylite Media may collect personal and business information that you voluntarily provide when you:

  • Book a photography or media service

  • Submit a contact form

  • Request a quote

  • Email, call, or text us

  • Make a payment

  • Ask a question

  • Provide property access details

  • Request edits, reshoots, or support

  • Subscribe to updates, if offered

This information may include:

  • Name

  • Email address

  • Phone number

  • Business name

  • Brokerage or company name

  • Property address

  • Billing information

  • Appointment details

  • Gate codes, lockbox codes, or access instructions

  • Notes about owners, tenants, pets, parking, or property access

  • Messages, emails, texts, or other communications you send to us

2. Property and Listing Information

Because Keylite Media provides real estate media services, we may collect information connected to the property being photographed.

This may include:

  • Property address

  • Property type

  • Listing status

  • Property access instructions

  • Owner, tenant, agent, or property manager details

  • Interior and exterior photos

  • Video footage

  • Drone footage

  • Floor plan details

  • Property website details

  • Zillow 3D tour information

  • Notes needed to complete the shoot

We use this information to provide the services requested, deliver media, create property websites or tours, communicate with clients, and support listing marketing.

3. Payment Information

If you pay online, payment information may be processed through a third-party payment provider.

Keylite Media does not intentionally store full credit card numbers on its own website or internal systems.

Payment processors may collect and process billing details according to their own privacy policies, security practices, and terms.

4. How We Use Information

Keylite Media may use collected information to:

  • Schedule and complete photography and media services

  • Contact you about your booking

  • Confirm property access

  • Send invoices, receipts, galleries, tours, videos, floor plans, or property websites

  • Process payments

  • Deliver customer support

  • Respond to questions or concerns

  • Handle edits, reshoots, or service issues

  • Improve our website and services

  • Maintain business records

  • Prevent fraud or misuse

  • Comply with legal, tax, accounting, or business obligations

  • Send updates or marketing messages, if you have opted in or if permitted by law

We only collect information that is reasonably needed to operate the business and provide services.

5. Cookies and Website Tracking

This website may use cookies and similar technologies to improve website performance, support booking tools, analyze website traffic, remember preferences, and provide a better user experience.

Cookies may be used by:

  • Website hosting tools

  • Booking systems

  • Payment processors

  • Analytics tools

  • Video embeds

  • Map tools

  • Marketing tools

  • Other third-party services connected to the website

Some cookies are required for the website to function properly. Others may help us understand how visitors use the website.

You can usually adjust cookie settings through your browser. However, disabling cookies may affect how parts of the website work.

6. Third-Party Services

Keylite Media may use third-party platforms to operate the website and provide services.

These may include:

  • Website hosting providers

  • Booking platforms

  • Payment processors

  • Email providers

  • Gallery delivery platforms

  • Video hosting platforms

  • Property website tools

  • Zillow 3D tour tools

  • Analytics tools

  • Map or location tools

  • Customer communication tools

These third parties may collect, process, or store information according to their own privacy policies.

Keylite Media is not responsible for the privacy practices, security practices, policies, or content of third-party websites or platforms.

7. How We Share Information

Keylite Media does not sell personal information for money.

We may share information only when needed to operate the business, provide services, or comply with legal obligations.

This may include sharing information with:

  • Service providers who help us run the website, booking system, payment processing, galleries, tours, or property websites

  • Contractors, editors, assistants, or vendors who help complete media services

  • Real estate platforms or listing tools needed to deliver the requested services

  • Legal, tax, accounting, or business advisors

  • Authorities, if required by law or necessary to protect rights, safety, or property

We may also share delivered media with the client who booked the service and with platforms needed to market the specific property.

8. Portfolio, Website, and Marketing Use

Keylite Media may display selected photos, videos, property media, or project examples on its website, portfolio, social media, advertising, or marketing materials.

We make reasonable efforts to avoid sharing sensitive personal information, private access details, or anything that appears inappropriate for public display.

If you have a concern about a property image, address, or project being displayed publicly, please contact us directly so we can review the request.

Property addresses may be used in portfolio examples, recent shoots, or project descriptions when appropriate, especially for active, sold, leased, commercial, or publicly marketed listings. When needed, Keylite Media may use only the city or general market instead of the full address.

9. Text Messages, Calls, and Emails

If you call, text, email, or submit a form to Keylite Media, we may use that information to respond to you, confirm appointments, provide service updates, send delivery links, answer questions, or resolve concerns.

Message and data rates may apply if you communicate by text.

You may ask us to stop sending non-essential marketing messages at any time. However, we may still send messages related to active bookings, payments, delivery, service issues, or business records.

10. Data Security

Keylite Media takes reasonable steps to protect the information we collect.

However, no website, email system, payment system, or digital platform can guarantee complete security.

Clients should avoid sending highly sensitive personal information through regular email, text, or website forms unless it is necessary for the service.

11. Data Retention

Keylite Media may keep business records, communications, invoices, media files, booking details, and project information for as long as reasonably needed to operate the business, provide services, maintain records, resolve disputes, comply with legal or tax obligations, and support future client needs.

Media files, property websites, tours, and galleries may be archived or deleted after a listing is sold, leased, canceled, expired, inactive, or after a reasonable business period.

12. Your Choices

You may contact Keylite Media to:

  • Ask what information we have about you

  • Update or correct your contact information

  • Request that we stop sending marketing messages

  • Ask us to remove a public portfolio image or address from our website when appropriate

  • Ask questions about how your information is used

We may need to keep certain information for business, legal, tax, accounting, licensing, dispute-resolution, or service-record purposes.

13. Children’s Privacy

This website and Keylite Media’s services are intended for adults, real estate professionals, property owners, business owners, and property managers.

We do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information through this website, please contact us so we can review and delete it when appropriate.

14. Links to Other Websites

This website may include links to third-party websites, booking tools, payment processors, video platforms, listing platforms, property websites, social media pages, or other resources.

Keylite Media is not responsible for the privacy practices, content, security, or policies of those third-party websites.

15. Changes to This Privacy Policy

Keylite Media may update this Privacy Policy at any time.

Updates will be posted on this page with a revised “Last updated” date.

Your continued use of the website or services after updates are posted means you accept the revised Privacy Policy.

16. Contact

For questions about this Privacy Policy or how your information is used, contact:

Keylite Media
Media Compass Photography & Video LLC
Hello@keylitemedia.com
Bradenton, Florida

Serving Bradenton, Tampa Bay, Sarasota, the Florida Gulf Coast, and select Florida markets by request.